Delivery Details

DELIVERY TIMES AND FREE DELIVERY

WE ARE CURRENTLY OFFERING FREE DELIVERY ON ALL ORDERS OVER £25

Delivery is to UK Only (Northern Ireland deliveries are temporarily suspended following processing/delivery issues with government customs checks that apply to alcohol).  We do not deliver outside the UK sorry.

USUAL STANDARD DELIVERY (SHOWN AT CHECKOUT, USUALLY 1-3 DAYS) £CURRENTLY FREE

EXPRESS DELIVERY - Not available

£1.95 for Drinks Cards & Whisky sets / £FREE for Whisky Subscriptions.

We send parcels Monday - Friday and delivery days are Monday-Saturday.
Standard delivery is a fixed cost of £3.75 per order (whisky gift sets and subscriptions) and £1.95 for Message And A Bottle drinks cards.  The estimated delivery date is shown during checkout, typically 1-3 days Monday-Saturday, but please allow a little extra for rural locations or islands and during bad weather. 
All deliveries are tracked and, upon despatch, you will be sent tracking details from the courier, Evri (Standard) or DX (Express), so that you can view live parcel details and interact directly with the courier for delivery to specify safe place or redirection options. 

NOTES on Delivery:
Please follow tracking updates from Evri (or the designated courier if different) and set any personal preferences (safe place  / neighbour etc.) accordingly.  The parcel will show as being from 'W.T.C." (Whisky Tasting Company).

On the tracking you may:

• Redirect to your nearest Parcelshop
• Redirect to a designated neighbour
• Redirect to a safe place at your property

The courier will make 3 delivery attempts before the parcel is returned to us - they will not leave a calling card.  The courier may leave your parcel in a safe place but it is best if you use the email tracking notifications to set your delivery preferences if you will not be in.  Delivery may be from 8am to 8pm and usually, but not always, a delivery time window will show on the day of delivery.

Areas which may take a little longer

The delivery date at checkout is based on standard delivery to most areas, however delivery to some areas may take longer so please allow a day or so extra when delivering to these areas.  Please also allow a day or so extra for delivery to rural locations such as hamlets or farms.

Returns:
It is the customer's responsibility to pay for returned items and to arrange this.